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"I have been very grateful for the care provided for my Mum. Staff are kind and caring, and very responsive to Mum's changing needs. She is a challenging client in some respects, but they manage to communicate effectively with her despite her deafness and confusion. Leaving full notes in the running record of visits is particularly helpful for me since I cannot visit for more than 2 days a week. Keeps me informed and alerts me to any potential difficulties. Management has been very efficient - all changes to Mum's needs and times of visits have been acted on swiftly. My only criticism would be that it would be helpful if Mum saw a smaller group of carers so that she got to know them individually - but I know that scheduling this is not easy! Thank you for all your work."
Maureen B, daughter of client
"Respectful Care have been looking after my wife for approximately 4 months, I have a trust issue so I was very apprehensive about anyone looking after my wife so I did my research and chose Respectful Care. I am very glad I did, it took both my wife and I a few weeks to get used to carers coming into our home but once we got used to them everything has been plain sailing. My wife is happy so that makes me happy, they are very professional and caring and also they are human and you can have a laugh with most of the carers. We are both happy and content knowing full well the love of my life is being taken care of when I am not there."
Graham B, Husband of client
"My aunts have had excellent daily care from this agency. The care workers are respectful, polite, good-humored and friendly. They arrive on time and carry out whatever tasks are needed competently in a calm and efficient way. They respond to my aunts' individual daily needs well but also are alert to any other needs or issues which might require attention. Any concerns have been passed on to their manager and straight to me which I have found very reassuring. The agency has adjusted the timing and duration of visits to ensure effective support and I am confident that they will continue to be flexible in the future should this become necessary. I would not hesitate to recommend this care agency to others."
Linda F, great niece of client
"Respectful Care look after my dad. It came as a shock to him when he had his stroke and I was unsure how he would react to having carers as he had been so independent especially when my mum passed away. I was very happy that he immediately took to all the staff both from the office to the girls and boys who visit him every day. With their care and encouragement, he has come a long way to getting back to himself and progressing in his recovery. They know just what he needs and nothing is too much trouble for them. I wouldn't want any other care company to look after him and can relax knowing my dad is completely safe in their hands when I'm not there."
Sharon N, daughter of client
"I would like to thank all at Respectful Care for looking after my mum. The carers that looked after my mum were excellent, very polite, on time and nothing was too much trouble. I would recommend and I have recommended your company."
Carol A, daughter of client
"Very reliable service with well-trained staff. It gives me the confidence to know my wife is well cared for when I am at work."
John H, husband of client
Respectful Care services are for private paying clients and people receiving direct payments or who have a personal budget.
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