Recruitment & Staff Team Leader, and Franchise Owner
Sarah Peach Pitchford is the Recruitment & Staff Team Leader, and Franchise Owner. Previously, she worked in the fast-paced food and beverages sector, with people management being a huge part of her role. In particular, she managed large teams and implemented training and team-building exercises.
Sarah works alongside her sister Emma, and has always been proud of the care and support she has given to people. When the opportunity presented itself for her to have the chance to have a positive impact on people in the community, she really did jump at the chance.
Sarah says that Respectful Care offers very competitive rates of pay, and a flexible rota. But what stands out for her is that staff have the ability to prioritise care.
Sarah has a Diploma in Restaurant and Hospitality Management and is studying towards an NVQ Level 2 in Health and Social Care. She also has a care certificate.
Registered Care Manager and Franchise Owner
Emma Peach is the Registered Care Manager and Franchise Owner. It’s her key role to assess client's needs, manage care packages and to liaise with healthcare professionals. She also plays a huge role in the supervision of staff and their training.
Care is in Emma’s DNA. She was previously a District Nursing Sister. She was quickly promoted at a young age after gaining a degree in district nursing, and she became a specialist in leg and ulcer management and palliative care.
She has a passion to improve outcomes for clients and finds caring a very rewarding career. She loves to share her knowledge and expertise with the team, helping to keep clients at home and out of hospital for as long as possible.
Emma has a number of qualifications but is especially proud of her Diploma in Adult Nursing, BSC (hons) in District Nursing, and her NVQ Level 3 in Health and Social Care.
Client Team Leader
Alix Brooks is a Client Team Leader and joined Respectful Care after a long career in the NHS, particularly working in the areas of mental health, drugs, and alcohol services. She has specific experience of one-to-one sessions with service users and their family members, and of engaging with other services to ensure the wellbeing of service users.
Alix has always wanted to make people’s lives better. She started her career by volunteering in health and social care, and this opened the door to working with the NHS. After 15 years though, she felt she needed a fresh challenge - and that’s when she came to Respectful Care. To begin with, Alix worked as a care and support worker, but she quickly became a staff mentor, and them more recently, a client team leader.
She says that when she was applying for job roles, the term Respectful in Respectful Care really stood out to her and, having worked here, she knows the respect is essential to the care we provide.
Alix has an NVQ Level 3 in Health and Social Care, OCN Level 3 in mentoring skills, PTPLF Adult teaching, and she has a number of care-related certificates.
Respectful Care services are for private paying clients and people receiving direct payments or who have a personal budget.
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